WiD ambassador for Canada
As the Senior Director of Identity & Access Management (IAM) Operations, Analytics & Governance, Rola leads a global team consisting of various pillars with respective responsibilities supporting Lines of business across RBC & its subsidiaries through the administration of internal user access, user account configuration in CyberArk, management of Access Manager one of RBC’s key IAM Systems and driving a clear Identity Governance model based on data & analytics designed to reduce risk and increase compliance.
With over 15 years of work experience, she found her passion early on for problem solving & assisting technology users with various challenges and saw first-hand the critical role technology & innovation plays in transforming end user experiences in a positive & meaningful way.
Prior to her current role, Rola served as Senior Director, Enterprise Security Access Management where she drove automation of existing manual procedures leading to a reduction in manual cycles spent on redundant tasks enabling her to create new opportunities for more important work for her team building on their existing skillset & supporting their career growth. She then took on an expanded role as the Senior Director, On-boarding & Access Request Provisioning partnering with various stakeholders across the enterprise to initiate IAM Service Integration for RBC applications while supporting various lines of business through granting user access to select applications.
Rola is an advocate for Diversity, Equity and Inclusion. She strongly believes that a high performing team can only be accomplished by establishing a diverse & inclusive work environment where each team member feels comfortable and safe to bring their different thinking styles and perspectives to the table. Only then can we, as a team, function at our optimum and be ready for what the future brings.
Rola is known for her commitment to developing others and is active in various Women in Technology & Operations circles. She loves a challenge, has the ability to adapt quickly & identify and zoom in on the positive each change brings while always finding ways to learn and grow.
She is results oriented, values trust & integrity, aspires to make a difference through paying it forward & supporting others every chance she gets.
When not at work, Rola leads a busy, healthy & active lifestyle including a passion for books, podcasts & sketching.